Customer Success Talks: Real Challenges, Experts' Advice
Customer retention, QBR frameworks, workload management, AI usage, product alignment, data analysis, and career skills.
Every two weeks2 sponsors
Subscription Prescription | Weekly Doses to Boost Ecommerce Revenue
Subscription ecommerce strategies, churn benchmarks, LTV and CAC metrics, post-purchase upsells, and retention tactics.
Weekly1 sponsor
Account Management Podcast (a tactical guide to success)
Client relationship building, handling outages, account segmentation, scorecards, sales motions, renewals, team leadership, and tactical account management.
Monthly
Women in Sales Podcast
Enterprise sales, AI in sales, revenue leadership, modern team management, customer success strategies, and career growth.
Weekly~100 listeners
Mastering CS: Candid Leader Insights
Customer success strategies, account segmentation, AI workflows, onboarding, customer trust, and team leadership in B2B SaaS companies.
Daily~100 listeners
The Customer Success Pro Podcast
Best practices for building customer success teams, driving net revenue retention, leveraging AI, managing renewals, and scaling operations.
Weekly~100 listeners
CX After Hours: Ecommerce CX, AI & Customer Service
Scaling customer support, AI implementation, team workflows, CSAT analytics, and customer retention strategies in ecommerce.
Every two weeks~900 listeners
SaaS Therapy
Strategies for SaaS customer relationships, customer education, training, onboarding, pricing, and AI adoption.
Weekly~1,300 listeners
Your Customer, Your Success
Client-centric strategy, executive leadership, branding, operational discipline, stakeholder alignment, and sustainable business growth.
Weekly~100 listeners
Beyond the Launch: 911 Customer Success and Implementation Podcast
Strategies for 911 technology implementation, user adoption, leadership culture, procurement proposals, and public safety operations.
Weekly~1,000 listeners
Customer success from the Ground Up Podcast
Practical tactics for building customer success teams, handling accounts, commercial skills, CS hiring, and scaling CS operations without playbooks.
Every two weeks~100 listeners
Customer Success PL
Customer success strategies, client retention, contract renewals, QBRs, pricing communication, and SaaS account management frameworks.
Monthly~200 listeners
Churn Flags: Real time retention experiments with SaaS growth leaders
Customer retention experiments, feature adoption strategies, net revenue retention, and analyzing real feedback to prevent churn.
Every two weeks~100 listeners
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Digital customer success practices, AI automation, churn reduction, customer onboarding, and digital adoption platforms.
Monthly
Customer Success Lab
Customer success frameworks, metrics like NRR and churn, onboarding, playbooks, tools, and career development.
Monthly~100 listeners
GENCS - El podcast de Customer Success en español
Customer success strategies, career seniority, customer onboarding, retention metrics, AI automation, and cross-departmental alignment.
Monthly~100 listeners
Customer Success: Pivot Your Career
Customer success career pivots, leadership strategies, AI integration in CS, and outcomes management.
Monthly~1,000 listeners
The Rebels Of SaaS
Customer success strategies, AI implementation in post-sales, leadership tactics, and career growth within SaaS companies.
Monthly~100 listeners
Mental Selling: The Sales Performance Podcast
Sales mindset, buyer psychology, complex deal momentum, AI adoption in sales, and relationship-driven revenue strategies.
Every two weeks~200 listeners
Ecommerce Hotline by Bemeir
Ecommerce growth tactics, omnichannel retail strategies, data foundations without third-party cookies, and cash flow management for online brands.
Weekly~400 listeners
Customer Success by Lui
Customer success strategies, AI implementation in operations, customer education, quarterly business reviews, ICP definition, and partner ecosystems.
Monthly~100 listeners