Beyond the Launch: 911 Customer Success and Implementation Podcast

Est. audience

1,000

Apple rating

5 from 9

Cadence

Weekly

Latest

2026-10-27

By

Ivan Whitaker

Based on

12 recent episodes

• Covers: Strategies for 911 technology implementation, user adoption, leadership culture, procurement proposals, and public safety operations.
• For: Public safety leaders, GovTech founders, project managers, and customer success professionals.
• Best for: GovTech vendors and public safety leaders seeking to improve system adoption post-launch.
• Skip if: General consumers or professionals outside of GovTech and emergency communications.

Start with

• Episode 1: Ready for Change - Why Technology Implementation Fails When We Forget The People: How to drive software adoption and rollout AI tools in emergency dispatch environments.
• Episode 20: Proposals Are an Operations Problem: How a RevOps Operator Built the System: How revenue operations frameworks improve government proposal processes and winning rates.
• Episode 12: Driving Adoption of Technology in 9-1-1 | Trusting AI and Overcoming Skepticism: Methods for emergency agencies to adopt disruptive technology while maintaining operational trust.

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Summarised by AI from 12 recent episodes. Audience estimate and Apple rating from Podscan, checked 2026-11-03; treat the estimate as a guide and ask the show for its own numbers. Prices are not included. Report a mistake.