Customer Success by Lui: Who It's For and Who Sponsors It

Est. audience: 100
Apple rating: 0 from 0
Cadence: Monthly
Latest: 2026-05-14
By: Lui von Holleben
Based on: 12 recent episodes

Covers: Customer success strategies, AI implementation in operations, customer education, quarterly business reviews, ICP definition, and partner ecosystems.
For: Customer success leaders, support managers, and SaaS founders.
Best for: Customer success professionals wanting practical operational playbooks and AI use cases.
Skip if: People looking for general consumer lifestyle or B2C retail content.

Start with

[Case IA] Como usamos Lovable para criar um LMS (Educação para Clientes)?: How to use AI tools to build a client education LMS and reduce repetitive training.
[Case] ROI de IA: como evitamos 3 novas contratações no Suporte: Demonstrates applying AI in customer support to improve efficiency and manage headcount.
ICP (Ideal Customer Profile): o lado difícil (Bianca Gimenez): Teaches how to define, avoid mistakes with, and adjust an ideal customer profile.

Summarised by AI from 12 recent episodes. Audience estimate and Apple rating from Podscan, checked 2026-11-03; treat the estimate as a guide and ask the show for its own numbers. Prices are not included. Report a mistake.