The Rebels Of SaaS: Who It's For and Who Sponsors It

Est. audience: 100
Apple rating: 0 from 0
Cadence: Monthly
Latest: 2026-09-23
By: Dannah Vaughan
Based on: 12 recent episodes

Covers: Customer success strategies, AI implementation in post-sales, leadership tactics, and career growth within SaaS companies.
For: SaaS leaders, customer success managers, and technology executives.
Best for: Customer success leaders looking to modernize their team workflows and operationalize AI.
Skip if: Professionals outside the software industry or those looking for consumer-focused business topics.

Start with

Kat Breeggemann - A Rebel Story of Ruthless Optimism: How to build scaled customer success programs using data and customer touchpoint research.
Hijacking the AI Hype: Why Your "Automated" CS Strategy is a Trap: Why SaaS leaders need strict governance and KPIs before adopting automated customer success tools.
Kim Ayala - A Rebel's Tale of Dismantling the Sales Stigma in CS: How customer success leaders can embrace post-sales revenue and view selling as customer advocacy.

Summarised by AI from 12 recent episodes. Audience estimate and Apple rating from Podscan, checked 2026-11-03; treat the estimate as a guide and ask the show for its own numbers. Prices are not included. Report a mistake.