Varnit Dhoundiyal analyzes pet-industry companies, markets, and business trends, and shares growth-marketing advice for pet brands. Varnit Dhoundiyal's posts connect market changes to practical questions about positioning, customer acquisition, and retention.
Robert Roth is an entrepreneur and host of the Passion Millionaire Podcast, where Roth interviews business owners and experts about building and growing businesses. Roth also shares advice on entrepreneurship, business design, networking, and customer acquisition.
Laurent Guinand writes and advises on loyalty strategy, including how loyalty programs can support customer retention, growth, and business economics. Guinand is the author of Strategic Loyalty.
Michael Weidinger works in customer success and enterprise account management, helping SaaS customers adopt products, realize value, and address retention risks.
Sabina M. Pons works on customer success and post-sales strategy for B2B technology companies, with a focus on protecting and growing recurring revenue. Her posts discuss retention, customer value, AI adoption, and how customer-facing teams work with the rest of go-to-market.
Adam Frank writes about B2B sales, CRM, and commercial growth, with a focus on helping manufacturing and distribution teams use customer and operational data to make better decisions.
Navi Singh builds Sohva and helps consumer brands plan and measure TikTok Shop programs, including creator sampling, content, and sales across storefronts.
Ron Carson works on win-loss research and customer insight gathering, helping businesses understand why deals are won or lost and how customers experience their products and teams.
Stuart Selbst is a Customer Success and technology professional who writes on LinkedIn about customer retention, account growth, IT, and the value of listening and building trust.
Daniel Gamboa shares B2B sales and revenue operations work focused on making HubSpot CRMs useful: rebuilding sales processes, training teams, improving adoption, and giving leaders clearer pipeline and customer-retention data.
John Gaspar works in customer success and shares practical ideas about SaaS retention, customer journeys, and using AI in customer success workflows.
Allison Sculley works in merchant success at ShipBob, partnering with ecommerce brands on fulfillment, logistics, growth, and customer retention. Their posts describe coordinating teams across operations and sales, supporting B2B fulfillment, and helping merchants scale.
Dirk Rohweder writes about how telecom companies can use early digital behavior to recognize customer and business-account needs before they appear in sales or CRM systems.
Andrew Stickland advises growing businesses on improving operations, customer success and repeat business. Stickland's work includes fractional executive support and business mentoring.
Logan England shares practical advice for DTC eCommerce brands on paid-media performance, customer retention and lifetime value, and Black Friday planning.
Mason Moyer writes about customer success, with a focus on helping customers adopt products, improve their workflows and get lasting business value.
Faith Dowley advises B2B companies on paid LinkedIn advertising, including campaign measurement, pipeline attribution, and activating warm audiences.
Christine Dart writes about how B2B SaaS companies can use AI to improve business economics, including AI investment priorities, software pricing, customer adoption, and retention.
Principal Customer Success Manager at Paligo, helping organizations get more value from structured content management.
Emmanuel Oladapo writes about paid media, media buying and e-commerce marketing, with a focus on improving advertising, testing creative and fixing the customer experience after the click.
Doreen Gaturu provides virtual-assistant support for e-commerce operations and customer service, including order and inventory management, product listings, and customer inquiries. Their LinkedIn posts also discuss lead generation, cold-email outreach, and CRM follow-up.
Liam Thompson works on digital marketing for gyms, fitness businesses and clinics, with a focus on generating leads and building follow-up systems, websites and CRMs that businesses own.
Esther Azeezat Oyeyemi is a customer success professional who writes about helping customers get value from software, improving onboarding, and building trust to support retention. Oyeyemi's posts also cover inventory management and small-business operations.
Cynthia Schatzmann works in freight transportation, using experience in dispatching, customer success, and sales to build broker relationships, coordinate drivers with loads, and support business growth.
Anurika Okoyenta is a customer success professional focused on SaaS onboarding and helping customers reach value. In LinkedIn posts, Anurika shares practical guidance on customer goals, satisfaction scores, and onboarding workflows, and says they have five years of cross-border experience and are open to remote customer success or client onboarding roles.
Yunat Benjamin shares conversion-rate and retention advice for direct-to-consumer supplement brands, focusing on Shopify site audits, email flows, subscriptions, and faster ways to test changes.
Eric Coats shares practical advice for Amazon sellers, including how to analyze returns, repeat purchases, and inventory to improve business decisions.
Mark Roberge writes, speaks, and invests in companies building and scaling go-to-market and sales teams, with a focus on how AI is changing that work. His posts discuss his experience building HubSpot’s CRM and his work with founders through Stage 2 Capital.
Roger Williams hosts the Loyalty Leaders Podcast, where he interviews loyalty and CRM professionals about customer retention, loyalty program design, and changes in travel and retail.
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