Gustavo Diaz shares practical advice on B2B sales and describes Andes Connect’s work helping LATAM startups reach the right enterprise decision-makers and move sales conversations forward.
Adam Graham works on new business for B2B agencies, sharing advice on sales cycles, pipeline systems and helping buyers make decisions. Graham also chairs the BIMA New Biz Peer Group and runs agency new-business events.
James Wilkinson works on digital tools for golf clubs at Albatross, including customer relationship management systems and club websites.
Sebastian Karlsson works on CRM and sales methodology for complex B2B sales. Karlsson shares practical perspectives on sales conversations, using CRM to guide sales processes, and applying AI to sales work.
Adam Frank writes about B2B sales, CRM, and commercial growth, with a focus on helping manufacturing and distribution teams use customer and operational data to make better decisions.
Simone Moreau-Rodgers teaches marketing and customer relationship marketing (CRM) at Fanshawe College, where students work on live client projects and learn from industry mentors.
Eddie Cliff writes about CRM and AI products for small businesses, including how to make customer information easier to manage as a business grows.
Kirsten Schlau is a Stitch Client Partner who works with enterprise marketing teams on customer engagement, CRM, and the use of customer data to create more personalized experiences.
Karl-Johan Lantz writes about B2B sales, focusing on how sellers can help customers make decisions rather than simply present information or track activity in a CRM.
Andrea Dalle Molle works on Escala, a CRM for Spanish-speaking small businesses, and writes about using sales processes, WhatsApp and AI to follow up with leads in Latin America.
James Duggan is a digital marketing strategist and co-founder of KZN Digital. His work focuses on how advertising, websites, CRM, customer data and sales processes fit together to improve marketing results.
Dan Gershenson works in brand strategy and content marketing. Gershenson's posts cover practical CRM choices, outbound sales, and website SEO, with an emphasis on connecting marketing work to business goals.
Tom Jacques-Seebold helps DTC brands improve email and CRM so they can build customer retention and revenue without weakening their brand.
Yiftah Shiri works on go-to-market at monday.com, sharing practical ways to use AI agents and CRM tools in sales and marketing.
Tony Ward writes about AskNicely’s customer-feedback and reputation products, including ways AI can help businesses turn customer feedback into action and improve their online reputation.
Tom Peace writes and speaks about customer loyalty, CRM and customer engagement, including how brands can use customer data, personalisation and digital wallets to make communications more relevant.
Juan Jaysingh writes about AI agents in customer service, focusing on how businesses can keep decisions consistent across channels by combining AI reasoning with rules and human judgment.
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