Adam Kitchen audits direct-to-consumer ecommerce brands and shares advice on improving customer retention and lifetime value, including how to use customer research and email marketing.
Zach Schieffer works on email and SMS retention for direct-to-consumer ecommerce brands. Schieffer's posts discuss retention strategy, campaign planning, and improving how brands turn customer relationships into repeat revenue.
Ilja Torski writes about mobile app growth, especially CRM and lifecycle messaging, user retention, push notifications, and measuring campaign impact.
Marko Mandic shares practical advice and resources on eCommerce retention and email marketing, including customer-retention strategies and a question bank for collecting customer data.
Conor Gallagher is an email marketer and ecommerce brand operator who shares practical advice on email, popups, and customer retention. Gallagher's posts draw on running a supplement brand and working on popup campaigns for clients.
Joe Wyatt works at AfterShip on post-purchase eCommerce: the delivery updates, order changes, and returns that shape a customer's experience after checkout.
Miz is an email and customer-retention marketer. They write about helping brands improve email flows, personalization, and repeat purchases, drawing on their experience running an agency that worked with more than 100 direct-to-consumer brands.
Blake Imperl works on ecommerce marketing and onsite personalization at Digioh. Their posts discuss using shopper identity and behavior to tailor website experiences, improve popups, and get more value from existing traffic.
Nathan Perdriau is an e-commerce growth marketer who writes and teaches about paid media, customer retention, and connecting marketing decisions to profit and cash flow.
Angus Cowan shares practical advice on ecommerce retention marketing, including Klaviyo email flows, pop-up forms and customer lifetime value. Cowan leads The Retention Agency, which describes its work as broader than email marketing alone.
Arik Ahluwalia is an agency operator who shares practical advice on ecommerce retention, repeatable content systems, and premium brand positioning.
Kate Williams runs KW Marketing, an agency focused on helping food and drink businesses grow their ecommerce sales. The agency's work includes marketing strategy, email and Klaviyo automation, customer retention, and turning growth plans into measurable sales.
Josh Warwick builds Wassist, a service that uses AI agents on WhatsApp to help e-commerce brands guide customers through product discovery, checkout, support and returns.
Alejandra Salomon works in ecommerce retention, helping brands understand why customers return or leave and when the problem calls for more than email or SMS campaigns.
Gary Feuerstein works on customer retention and identity resolution for Shopify merchants through SessionFlow. His posts explain how stores can better recognize returning shoppers, connect visits with past orders and carts, and make customer account pages more useful.
Muhammad Umar Saeed Chishty shares advice for ecommerce brands on AI and search visibility, customer retention, discounts, and measuring paid advertising against business results.
Zak Cassady-Dorion works in DTC ecommerce marketing, with a focus on retention and planning for Black Friday and Cyber Monday. Zak also speaks and hosts the DTC Revenue Rocket podcast.
Claire Gatenby works with brands on Shopify ecommerce, including store design, accessibility, customer retention, and wholesale setup.
Eric Hangartner works with Joyryde, an ecommerce email-marketing agency, helping brands improve email strategy, automations, design, lead capture, and SMS. The posts also discuss Klaviyo migrations and email segmentation.
Aminat Hammed shares practical advice on email marketing and customer retention for Shopify ecommerce brands, with a focus on using customer behavior to improve Klaviyo segments, automations, and follow-up.
Alex Hadding shares advice on e-commerce growth, paid advertising, and email and SMS retention marketing. Their posts also promote Bolstered Media’s services, including retention strategy and email/SMS platform migrations.
Dan Jacobs shares email and SMS marketing advice for ecommerce businesses, including Klaviyo post-purchase flows, customer retention, and the Customer Hub.
Meilech Biller works with e-commerce brands on email marketing, including Klaviyo campaigns, automated customer flows, and signup forms.
John O'Hearn helps consumer brands grow their online sales. His posts focus on improving Klaviyo email flows, encouraging repeat purchases, and automating marketing for coffee, tea, and spirits brands.
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