Larry Kim works on CustomersAI, which helps Shopify and Klaviyo brands identify website visitors and use identity data and AI to improve email audience targeting, deliverability, and retention marketing.
Evan Carroll shares DTC performance-marketing advice, including Meta advertising, creative testing, customer acquisition economics, and retention. His posts draw on campaign data and examples from consumer brands.
Ilja Torski writes about mobile app growth, especially CRM and lifecycle messaging, user retention, push notifications, and measuring campaign impact.
Andriy Boychuk writes about email and retention marketing for direct-to-consumer brands, with a focus on building customer relationships through owned channels and adapting to AI-driven shopping.
Josh Tay works in DTC retention marketing, helping brands improve email and SMS programs while training the teams that run them. Tay's work emphasizes testing whether retention programs create incremental profit, rather than relying on channel-level best practices alone.
Isaac Hyman works on email, SMS, and customer-retention marketing for ecommerce brands. Their posts focus on improving email design, subject-line testing, customer segmentation, and decisions about marketing platforms.
Raymond C. works on email retention for DTC brands, managing and rebuilding Klaviyo accounts, including automated flows and campaigns.
Ben Walter runs partnerships at PostPilot, bringing agencies, technology partners, and ecommerce operators together to explore how direct mail can strengthen their businesses.
Abhijit Sarkar works on performance marketing for D2C brands, using paid ads, creative testing, and customer-retention campaigns to support growth and measure business efficiency.
Anna C. is a digital commerce and growth leader at CLEARSTEM. Her work spans ecommerce, paid media, customer retention, and social commerce, with a focus on connecting channels and improving the customer journey.
Domenick S. shares practical lessons from growing EBOOST through Shopify and Amazon, including customer acquisition, retention, product offers, and sales outreach.
Bogdan Birtom shares practical advice and commentary on email marketing, customer retention, and Klaviyo for ecommerce businesses. Birtom's posts cover lifecycle messaging, subscription emails, customer-service alerts, and changes to marketing software.
Diana Nekrasova is the founder of SciGrowth, a marketing agency that helps Shopify brands grow through paid advertising, Klaviyo CRM automation, and data-informed strategy.
Noah Haynes shares practical advice on email marketing and customer retention for ecommerce brands, including segmentation, deliverability, campaign strategy, and reducing unnecessary email-platform costs.
Abraham Buchinger shares practical advice for ecommerce brands on email deliverability, conversion testing, customer segmentation, and reducing reliance on Amazon and other sales platforms.
Lindsey Lopez is an ecommerce marketer and founder of Nel Marketing, an agency that helps direct-to-consumer brands improve email and SMS marketing, including customer flows and migrations to Klaviyo.
Ximena Vela focuses on marketing for beauty and skincare brands, writing about brand strategy, ecommerce conversion, and customer retention.
Kainan Pires works on performance marketing for consumer packaged goods brands, connecting paid media, landing pages, email campaigns, and repeat-purchase strategy. Their posts focus on improving conversion and measuring which sales marketing actually drives.
Oliver Yuwen shares practical marketing analytics advice, including how to measure channel profitability, test whether advertising drives sales, and use customer data to improve retention.
Chris Harris advises DTC ecommerce brands on retention and lifecycle marketing, connecting customer data, email and SMS, personalization, and measurement to improve growth and repeat business.
Wiehan Britz is the founder of Four Scoop. They teach Klaviyo and retention marketing agencies to analyze campaign performance, understand subscription churn, and use customer data to improve their work.
Tom Jacques-Seebold helps DTC brands improve email and CRM so they can build customer retention and revenue without weakening their brand.
Graeme Massey works on Mage Loyalty, a loyalty platform for Shopify brands. His posts describe building loyalty experiences for stores and sharing product updates and practical ideas about customer rewards and retention.
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