- Industry research, reports, and maturity models used for benchmarking performance
- Guidance and playbooks for customer success, value management, and executive strategy
- Advising and forecasting industry shifts, revenue streams, and AI economics
Say they use it 1
I now read tools like TSIA and the Service Performance Insight Professional Services Maturity Models to compare my own
Read the post · 2025-08-22
Organic mentions 6
No sign of payment. These creators may be worth approaching.
- Wallace Ryland6.3K followers
TSIA’s latest research and George Humphrey’s piece on Palantir dropped the clearest playbook yet
Read the post · 2026-04-01 - Tamie Green3.3K followers
TSIA 2026 State of Customer Success report called CSMs "value managers."
Read the post · 2026-06-08 - John Gaspar3.1K followers
Leading CS orgs document exactly who owns each milestone touchpoint (Source: TSIA Practical Guide 2025).
Read the post · 2025-05-06 - Kate Alger2.7K followers
Steve Frost – Spent a decade as a TSIA Executive Advisor guiding CCOs, CROs, and VPs of CS
Read the post · 2026-08-24 - Bo Di Muccio2.1K followers
The services model is not shrinking. It is being rebuilt as a portfolio. TSIA told you so
Read the post · 2026-09-29 even when it threatens yesterday’s revenue streams. #AIEconomics, #TSIA
Read the post · 2026-03-03