Ceri Davies works in airline service and operations at British Airways, with a focus on premium service and onboard catering. Davies describes experience across customer service, airports, loyalty, onboard experience and training, and a current secondment in catering operations at Heathrow and Gatwick.
Ceri Davies is most useful for specialist crew-facing or trade-facing airline catering and onboard service work.
Best for
An airline catering or onboard experience brand seeking premium service standards and cross-team collaboration.
Not for
A consumer travel-gear brand wanting paid creator posts, tracked sales, and a published rate card.
Key takeaways
A workshop brought Newrest Gatwick, BA Engineering Cardiff, BA Safety, logistics, crew and catering operations together.
A Gatwick crew roadshow shared catering products and onboard service standards, with questions and feedback.
Davies describes more than 18 roles and five countries across airline service and operations.
Check first: Confirm the commercial route, approvals, audience data, and workshop or roadshow outcomes before contacting them.
Main ideas
Cross-team work happens in the room, not in a document · Crew learn what they serve by tasting it and asking questions · Range across roles, countries and languages is the qualification
Ceri Davies works in British Airways airline service and operations, with experience spanning premium service, customer-facing airport roles and onboard catering operations.
Their posts show a career across more than 18 roles and five countries, and a practical interest in how colleagues, suppliers and crew work together.
For readers following airline service, the most useful examples are a cross-team workshop and a Gatwick crew roadshow about catering products, onboard standards and sustainability.
Ask Davies for examples of their wider public work and any signature projects relevant to a campaign.
Davies connects broad airline operations experience with practical ways to share knowledge across teams.
In one post, colleagues from a catering supplier, engineering, safety, logistics, crew and catering operations meet for an on-site workshop.
In another, a roadshow brings catering products and onboard service standards directly to crew, with questions and feedback part of the exchange.
These examples make their work relevant to readers interested in practical collaboration between airline teams and suppliers.
The posts describe experience in several countries and languages, but the examples focus on British Airways work at Gatwick.
Ask for the workshop and roadshow outcomes if those matter to a campaign.
Ceri Davies writes about airline service as a hands-on, in-person job: standards are set when supplier, engineering, safety, crew and catering people are in the same room, and when crews are taught face to face what they are serving.
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Across the three posts, they argue that range — many roles, several countries, several languages — is what makes premium service work, and that colleagues and customers, not process documents, carry a service career.
Cross-team work happens in the room, not in a document
Davies describes convening a workshop that brought a catering supplier, engineering, safety, onboard logistics, crew and catering operations together at the same site, and credits that gathering with producing the result.
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The framing words attached to the post — trust, transparency, troubleshooting, all ideas welcome — read as the session’s working principles rather than its subject matter. Their point is that service and catering problems get solved when people from different functions meet directly, on site and across teams, rather than by circulating information.
A post that thanks colleagues from Newrest Gatwick, BA Engineering Cardiff, BA Safety and Onboard Logistics, Gatwick Crew and Catering Operations after what Davies calls "a very positive and productive workshop," and sums up the method in one line: "You cannot beat collaboration on site and across teams."
Crew learn what they serve by tasting it and asking questions
Davies argues that raising cabin crew awareness of catering products, onboard service standards and sustainability is both enjoyable and necessary.
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They describe doing it through direct contact — a roadshow with product tastings, open questions and an invitation for ideas and feedback — rather than through a written spec.
The tasting is presented lightly as “quality control,” but it gives crew firsthand exposure to what goes on board.
Feedback, compliments and questions are collected in the same setting.
A crew roadshow at British Airways Gatwick with Newrest. Davies writes that it is “always fun and crucial to share knowledge and raise awareness regarding catering products, onboard service standards and sustainability,” and closes by welcoming questions and ideas.
Range across roles, countries and languages is the qualification
Rather than presenting one specialism, Davies makes breadth the substance of the career: more than 18 roles in five countries, spanning check-in, airports management, loyalty, onboard experience, VIP and lounge events, customer relations, training and logistics, with much of the work done in French, German, Spanish, Italian and Welsh.
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They argue that premium product and service are learned across an airline’s customer-facing operations, in more than one market and language, and that buyers should weigh this range.
A 25-year British Airways reflection listing the roles and countries, noting that the work was often done “through the medium of French, German, Spanish and Italian,” and recalling a start at check-in at Frankfurt airport.
The career moves from a first check-in role offered by named managers to a current secondment as Catering Operations Manager based at Heathrow and Gatwick — from frontline service into operations and supplier management, with the same emphasis on premium product.
Service careers are made by people, so development is part of the work
Davies credits the career to colleagues, customers, partners and suppliers, names the managers who gave early openings, and lists mentoring and coaching alongside operational roles.
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Customer compliments, feedback and ideas going back more than 20 years are a reason to keep going, not a metric. Their recurring point is that how staff and customers are treated is as much a part of service quality as the product itself.
The career reflection thanks named colleagues and managers for early opportunities and closes with thanks to "my wonderful colleagues, customers, partners and suppliers," while mentoring, coaching and charity work sit in the same list of work areas.
Safety and sustainability are standing themes, though the posts stay at awareness level
Safety and security auditing, charity work, “safety first,” “every second counts” and sustainability recur across the posts, alongside requests for crew feedback and ideas.
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Davies works with these subjects and puts them in front of crews; sustainability appears mainly as a roadshow theme. Buyers should ask how these themes translate into practice.
The workshop post's hashtags include "safetyfirst" and "everysecondcounts," and the roadshow post pairs raising awareness of catering and service standards with sustainability while asking crew for questions and ideas.
This post answers the first question a newcomer asks: what is Davies's background, and where did their premium service expertise come from?
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Read it to understand the career arc before the shorter posts about individual projects.
This post marks 25 years at British Airways and reads as a career summary rather than a project update.
Davies lists more than 18 roles across five countries, starting at check-in at the Frankfurt airport, and names the areas they worked in: premium product and service, airports management, customer service, loyalty, onboard experience, logistics, event and lounge VIP management, customer relations, safety and security auditing, charity work and training.
Much of the work was done in French, German, Spanish, Italian and Welsh.
The post also names the managers who gave early opportunities, credits colleagues, customers and family, and closes with a New Year greeting.
Its value for readers is the range: a career at the customer-facing end of airline operations, across several languages, rather than in a single specialist patch.
For brands planning a campaign
For a campaign about premium service standards, Ceri Davies brings broad, airport-side experience: check-in, lounges, VIP events, loyalty and onboard experience.
Marketers exploring how premium service is delivered across markets have a reason to start a conversation about their multilingual, multi-country operations background.
It is the clearest short example of the collaboration method featured in the other posts.
A short post thanking colleagues from Newrest Gatwick, BA Engineering Cardiff, BA Safety and Onboard Logistics, Gatwick Crew and Catering Operations after a workshop.
Davies explains the quiet period beforehand: a secondment to the Onboard - Global Catering Operations Team.
The greeting appears in three languages (Merci, Thank you, Diolch), and the hashtags outline the session's working principles: communication, collaboration, every colleague counts, all ideas welcome, troubleshooting, every second counts, trust, transparency, safety first, results.
The named teams in one room—suppliers, engineering, safety and logistics, crew and catering operations—show the practical unit of the work.
For brands planning a campaign
For an airline catering or onboard experience company looking to improve cross-team collaboration, this offers a concrete example of a supplier and an airline bringing separate functions together on site rather than exchanging documents.
It gives marketers a discussion topic: how a workshop with crew, safety, logistics and a catering partner is scoped and run, and what a secondment into global catering operations changes.
Ask about the format; the post does not describe a published method.
This post shows what the catering-facing work looks like in practice.
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Open it for an example of how onboard service standards are communicated to crew.
A thank-you to Newrest for collaborating on a crew roadshow at British Airways Gatwick.
Davies describes the purpose: sharing knowledge and raising awareness about catering products, onboard service standards and sustainability.
The tasting comes with a light joke about it counting as quality control.
Hashtags point to the audience and mechanics: crew support, feedback, compliments, teamwork, Gatwick, catering, logistics, collaboration, sustainability and an open invitation to ask questions.
The post shows a supplier and an airline talking directly to cabin crew about what is being served and why, rather than issuing a spec.
For brands planning a campaign
For a company looking to improve premium service or onboard experience, this offers an engagement format to ask about: a roadshow that puts catering products and service standards in front of crew, with feedback and questions built in.
It opens a conversation about how supplier knowledge reaches the people serving customers and where sustainability messaging fits.
Davies says they have "mostly focused on premium product and service" across a British Airways career spanning more than 18 roles and five countries.
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Their roles include onboard experience, product, loyalty, customer relations and airport management. In a crew roadshow post, they describe sharing knowledge to raise awareness of catering products and onboard service standards, with tastings framed as "quality control."
For brands planning a campaign
A credible voice for airline catering and onboard experience brands that need product quality explained to crews and customers, not reduced to a specification sheet.
Davies describes convening a workshop with Newrest Gatwick, BA Engineering Cardiff, safety and onboard logistics, Gatwick crew and catering operations, calling the result "a very positive and productive workshop."
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The post focuses on on-site collaboration across teams, with troubleshooting, trust and transparency as working themes.
For brands planning a campaign
Well matched to briefs that need suppliers, engineering, crew and catering teams working from one plan. The format is a joint working session, not a broadcast announcement.
A Gatwick crew roadshow post thanks Newrest for "great collaboration and support," describing knowledge sharing, product tastings and crew feedback.
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Davies writes that it is "fun and crucial" to raise crew awareness of catering products and service standards. The post invites questions and says all ideas are welcome.
For brands planning a campaign
Suits campaigns that need supplier messaging delivered directly to frontline crew, with tasting and feedback in the same setting.
Davies has worked in Germany, France, Austria and Switzerland and is currently seconded as Catering Operations Manager based at Heathrow and Gatwick.
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They write that the work is often done "through the medium of French, German, Spanish and Italian," add Welsh, and describe working across the IAG and Oneworld group in different languages as part of the role.
Delivers operational and service communication in the local market's language rather than relying on central translation.
For brands planning a campaign
Useful when a campaign or service change needs to reach crews, suppliers or partners across several European markets in-language, delivered by someone who has worked in those operations.
Davies credits the people around them for their career, thanking colleagues, customers, partners and suppliers and noting customer compliments and feedback received over more than 20 years.
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They list mentoring, coaching and leadership among their areas of work, alongside named colleagues who gave them early opportunities.
For brands planning a campaign
Fits campaigns built around frontline people, service culture or training, where the message depends on how staff are treated and developed as well as product features.
Safety and security auditing and charity work sit in Davies's account of their roles, and "safety first," "every second counts" and sustainability appear among the themes of the workshop and roadshow posts.
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The roadshow post pairs product awareness with sustainability and asks crew for feedback, compliments and ideas.
Safety and sustainability appear mainly as hashtags and brief references in the posts, rather than as explained practices.
For brands planning a campaign
Can carry safety or sustainability messages to a crew audience. Before making operational detail the centrepiece of a brief, ask for examples of how Davies has applied these themes in practice.
The brand relationships documented in the posts reviewed centre on British Airways, where Davies states 25 years of employment and a current catering-operations secondment, and Newrest, the airline catering company whose Gatwick team appears in two posts about joint crew roadshows and workshops.
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They also name the IAG/Oneworld network as part of the British Airways role.
British Airways
Employment
Davies states 25 years with British Airways, having worked in more than 18 roles across five countries, and is currently seconded as Catering Operations Manager, based at Heathrow and Gatwick.
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The posts describe a focus on premium product and service and list work in airport management, customer service, loyalty, onboard experience, logistics, VIP lounge and event management, customer relations, safety and security auditing, charity work and training, often in French, German, Spanish and Italian. British Airways’ parent group IAG and the Oneworld alliance are named as part of the same role.
Davies names the IAG/Oneworld family as the network they work and share with across different languages, as part of the British Airways role rather than a separate commercial deal.
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The reference shows how their catering and service work reaches colleagues, customers, partners and suppliers beyond a single airline.
Ceri Davies’s posts cover airline catering, onboard service standards and the practical work of bringing suppliers, engineers, crew and catering teams together.
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Start with the workshop and crew-roadshow posts for the method, then read the career reflection for the multilingual, multi-country operations behind it. For adjacent reading, Andy Jones FIH writes on public-sector catering leadership and integrity, Manni Sidhu on inventory technology for high-volume catering, and Aymane Khayi on airport and supply-chain logistics.
Airline cateringOnboard service standardsPremium product and serviceCross-team collaborationMultilingual operationsSupplier partnershipsCrew roadshowsLeadership and coachingLinkedIn postsAirline and catering professionals
Andy Jones FIH
Both draw on long careers in foodservice and catering leadership, using LinkedIn to argue that standards, safety and how people are treated matter in daily operations.
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Jones discusses integrity in catering and facilities management, with specifics such as food temperatures, waste records, cleaning schedules, procurement transparency and patient experience.
Jones’s posts cover public-sector and NHS catering, facilities management and procurement integrity; Davies’s focus on airline premium service, onboard products, crew awareness and cross-team workshops with caterers and engineers.
Both work in catering and hospitality operations and post about practical improvements.
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Sidhu describes Modoru, an RFID-powered inventory system for high-volume catering, including scanning 200 stacked plates in 15 seconds and reducing inventory management time by up to 95 percent.
Sidhu is building and promoting an inventory-technology product for caterers; Davies writes about service standards, crew knowledge and collaboration between airline functions and suppliers.
Both post about aviation and airport operations and the coordination behind them.
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Khayi describes Istanbul Sabiha Gökçen Airport as a logistics system involving ground handling, baggage, security, maintenance, fuel, cargo and passenger services, and connects international trade to resilient supply chains.
Khayi observes airport and supply-chain logistics and international trade from the outside; Davies works inside airline catering and onboard premium service, focusing on crew, suppliers and service standards.
For a campaign focused on airline catering or onboard experience, Ceri Davies offers a small, specialist LinkedIn audience.
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The LinkedIn profile shows about 3,028 followers observed on 8 October 2026.
Their posts address airline catering, crew roadshows, onboard service standards, sustainability, and cross-team workshops, giving the content an operational, service-focused appeal.
A placement is best treated as a targeted test, not a guaranteed route to a particular seniority or geography.
Before booking, request recent results for comparable topics, depth and formats, and ask whether they have audience survey results or another source for job role, employer, and seniority.
Ceri Davies's posts describe employer-side relationships, not sponsorships or paid partnerships brands can buy.
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Davies thanks Newrest for catering collaboration and support at a British Airways crew roadshow and a cross-team workshop, and names internal groups such as BA Engineering Cardiff, BA Safety and Onboard Logistics, Gatwick crew and catering operations as workshop participants.
These supplier and internal-team collaborations involved shared work on catering products, onboard service standards and sustainability, including tastings run as quality control.
A brand interested in this work should ask British Airways corporate or supplier channels about the requirements; Davies's posts do not provide a personal commercial contact route or specify those requirements.
Yes, for a specialist crew- and supplier-facing engagement rather than a broad-reach buy.
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Brief
An airline catering or onboard experience company wants to improve premium service standards and cross-team collaboration. Assess Ceri Davies for this brief and propose how their multilingual operations and catering experience could strengthen service delivery.
Reasons
The subject matches directly. Across three posts, Ceri Davies describes a career spent on premium product and service — onboard experience, airport management, loyalty, customer relations, logistics, VIP and lounge events — and frames catering tastings at a crew roadshow as quality control rather than promotion.
The working method is visible and copyable. One post describes a workshop bringing Newrest Gatwick, BA Engineering Cardiff, BA Safety and Onboard Logistics, Gatwick crew and catering operations into one room. Its themes: troubleshooting, trust, transparency, safety first, every second counts. That is the kind of collaboration this brief aims to build.
The audience is small but specialist. The LinkedIn snapshot shows about 3,028 followers (observed 8 October 2026). Ask for demographic and seniority data if the brief requires reach into a specific audience; the case for Ceri Davies rests on content relevance to catering, crew and service people.
Language coverage adds a practical option. Ceri Davies has worked in Germany, France, Austria and Switzerland and says the work is often done in French, German, Spanish and Italian, with Welsh. For a rollout across more than one European market, that matters more than follower count.
The main constraint is the commercial vehicle. Ceri Davies’s posts describe supplier and internal-team collaborations as employer-side relationships inside a British Airways role, but do not say whether a sponsorship offer, rate card or commercial inquiry route is available. Ask what British Airways corporate and supplier approvals are required.
Best used for
A crew-facing or trade-facing programme where the value is subject knowledge and facilitation, such as a premium service standards refresh, a supplier-to-crew product awareness push or a cross-team service workshop. Treat it as a targeted, low-reach engagement with an operational audience, and agree in writing which channel and approvals apply before planning content.
When to choose a specialist
No. Ceri Davies’s posts do not support that brief.
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Brief
A consumer travel-gear brand wants a paid creator campaign for a direct-to-consumer product launch: multiple sponsored posts over six weeks, tracked click-throughs and sales, and a published rate card with a named partnership manager.
Reasons
Ceri Davies’s posts describe no commercial offer, rate card, media kit, sponsored-content example, brand-integration disclosure or personal contact route for partnerships. Ask whether there is a commercial route and what materials are available before considering a booking.
The audience does not match a campaign aimed at consumer shoppers. The LinkedIn snapshot shows a specialist account of about 3,028 followers, with no demographic, employer, seniority or geography breakdown. Ask for audience data before considering it as a route to consumer buyers.
The content is operational, not consumer-facing. The posts cover a secondment into global catering operations, a crew roadshow and a cross-team workshop, not product reviews or shopper content.
Ceri Davies’s posts show no performance figures for click-throughs, conversions or reach. Ask for comparable campaign data before pricing or forecasting a direct-response campaign.
The visible work sits inside a British Airways role. Ask what a third-party commercial arrangement would require and whether one would be permitted.
What would change it
A disclosed sponsored example, a stated commercial route through British Airways or a named agency, and actual performance data on comparable work would change the picture. Without them, a consumer direct-response campaign should look elsewhere; the alternatives section is the right place to send it.
A worked campaign example
Angle
Position Ceri Davies as the facilitator and explainer of the change to the people serving it: extend a Gatwick-style crew roadshow into a bilingual workshop, presenting the supplier’s products, service standards and sustainability story together while capturing crew questions and ideas on the day.
Before you brief
Confirm
Two questions decide this. First, which channel and approvals apply? Ceri Davies’s posts describe no personal commercial offer, so ask how a third-party arrangement would run through British Airways corporate and supplier channels. Second, has comparable work moved crew confidence or service metrics? The posts describe the sessions but publish no results.
Brief
Crew-facing launch of an upgraded premium cabin meal service for a catering supplier in two European markets, measured by crew confidence and feedback rather than sales.
Gap
No audience composition data or performance history is published in Ceri Davies’s posts. Cost this angle as a credible test, not a forecast engagement.
Steps
Set the objective in service terms. Example: raise crew confidence in the new premium meal service and surface fixable problems in the first four weeks of service.
Choose a format already shown in the work: a roadshow with tastings, knowledge sharing on products and standards, and an open invitation for questions and ideas. The reviewed roadshow post shows this format with crew; the workshop post extends it to supplier, engineering, safety, logistics and crew teams.
Define the role: facilitator and subject voice for the crew sessions, in French, German or Italian as well as English where language coverage is needed. Agree wording and any employer sign-off before production.
Build the content from the material that exists: what is changing in the premium product, why, what it means on board and where sustainability fits. Keep it practical — a crew-facing explanation, not a brand film.
Capture feedback as the deliverable. Record questions, objections and ideas during the tasting sessions and route them to the supplier and operations teams in a short written summary. Ceri Davies’s posts frame feedback and troubleshooting as the point of the session.
Measure what this format can move: crew confidence before and after, the number and quality of issues surfaced, and time to close them. Don’t promise sales lift or reach targets their posts don’t support.
For the same airline catering and onboard experience campaign, Andy Jones becomes the better choice only if the buyer's real decision is public-sector or healthcare food service rather than premium cabin service.
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Andy Jones's posts describe more than four decades in public sector catering and facilities, and more than 45 years in NHS and healthcare catering, with a clear focus on integrity, food safety, nutrition, cleanliness, dignity, patient experience, procurement transparency and honest records.
That fits a hospital, care or public-sector catering operator trying to build an integrity culture across catering and facilities teams.
It is not a close substitute for a crew-facing premium service launch.
Ceri Davies's posts focus on leadership and opinion about integrity in public-sector catering.
They do not document airline onboard premium products, crew-facing roadshows, supplier tastings, multilingual European operations or cross-team workshops with airline suppliers.
For an airline catering and onboard experience campaign, choosing Andy Jones means trading the direct crew and supplier collaboration format visible in their posts for a general catering and facilities integrity argument.
Ask for evidence of airline-specific workshops before choosing on that basis.
For the same airline catering and onboard experience campaign, Manni Sidhu becomes the stronger choice when the buyer's real problem is operational inventory, not premium service culture.
Read more
Manni Sidhu's posts describe Modoru, an RFID-powered inventory operating system built for catering operations, a test scanning 200 stacked plates in 15 seconds with 100% scan accuracy, a stated scale of 2,000 plates in about five minutes, and a target of up to 95% less inventory management time. A caterer or hospitality operator trying to cut manual counting, improve stock visibility and scale high-volume event operations would get more from these details than from a crew training and service standards angle.
Manni Sidhu's posts focus on inventory technology as a founder and product builder.
They do not show crew training, onboard service standards, supplier-to-crew tastings, multilingual service delivery or a facilitation role.
For a premium service and cross-team collaboration campaign, Sidhu addresses the operational data layer, not the crew-facing service culture covered in Ceri Davies's posts.
For the same airline catering and onboard experience campaign, Aymane Khayi is the better choice when the buyer needs airport logistics and ground operations context rather than onboard premium service.
Read more
Aymane Khayi's posts show close observation of Istanbul Sabiha Gökçen Airport's operation, including ground handling, baggage, security, maintenance, fuelling, cargo, air traffic control, cleaning and passenger services, and a logistics and transportation perspective on international trade and transatlantic relations. That fits a need focused on the airport ecosystem that supports catering and service delivery, or a supply-chain resilience discussion around airline operations.
Aymane Khayi's posts offer observation and commentary on airport logistics, not a service-standards programme.
They contain no catering product detail, premium cabin or onboard experience work, crew-facing workshop or documented supplier collaboration.
For an airline catering and onboard experience campaign, Khayi would add airport logistics context, but not the hands-on premium service and cross-team workshop details in Ceri Davies's posts.
Ask for evidence of supplier collaboration or crew-facing workshops if those are essential to the campaign.
This page draws on three LinkedIn posts written by Ceri Davies, plus a snapshot showing about 3,028 followers, observed on 8 October 2026.
The posts cover a 25-year British Airways career spanning more than 18 roles and five countries, a cross-team workshop bringing the catering company Newrest together with British Airways engineering, safety, logistics and crew colleagues at Gatwick, and a Gatwick crew roadshow on catering products and onboard service standards.
The posts do not say when they were published.
No articles, interviews, video, transcripts, engagement figures or commercial offers are mentioned in the posts here, and the posts do not mention a book, show or owned business, so this page describes only what these posts show and should not be read as a full review of Davies's public work or career.