The Phygital Marketing Podcast: Who It's For and Who Sponsors It

Est. audience: 100
Apple rating: 5 from 1
Cadence: Every two weeks
Latest: 2026-09-11
By: Sotto
Based on: 10 recent episodes

Covers: How brands combine physical and digital experiences across retail, customer loyalty, CX insights, AI integration, and commercial growth strategy.
For: Marketing leaders, brand strategists, and retail executives blending digital and physical experiences.
Best for: Marketing professionals looking to improve customer loyalty and integrate physical with digital brand strategies.
Skip if: Technical software engineers or professionals outside of retail, consumer brand, and marketing fields.

Start with

The Loudest Customer Isn’t Always Right: Turning CX Into a Brand Insight Engine with Cati Brunell-Brutman, Fresh Clean Threads: Explains how customer experience operations can drive broad business insights and retain human connection.
Your Brand Is Bigger than Your Product: Commercial Growth Strategy through a Brand Lens with Vicky Lozano, Crayola: Teaches commercial growth strategy by looking beyond traditional marketing to build compelling brand messaging.
Discounts Aren’t Loyalty: Why Emotional Connection Wins with Mike Brinn, TLC Worldwide: Explores how modern customer loyalty relies on emotional connection rather than simple transactional discounts.

Summarised by AI from 10 recent episodes. Audience estimate and Apple rating from Podscan, checked 2026-11-03; treat the estimate as a guide and ask the show for its own numbers. Prices are not included. Report a mistake.