McKinsey on Consumer and Retail

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2026-09-27

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McKinsey Retail & Consumer Goods

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12 recent episodes

• Covers: Trends, strategic moves, technology, operations, and marketing challenges in retail and consumer goods.
• For: Leaders and executives in the retail and consumer-goods industries.
• Best for: Retail executives looking for data-driven strategic and operational insights.
• Skip if: Consumers interested only in personal shopping advice or product reviews.

Start with

• Convenience or discovery: Which mission will your store serve?: How retailers can choose clear store missions as AI reshapes consumer shopping behavior.
• From dashboards to decisions: Empowering merchants with agentic AI: Using agentic AI to automate routine tasks and enhance merchandising decisions at scale.
• The art and science of reducing retail shrink: Using a data-informed approach across stores to combat retail shrink and boost profits.

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