# Jamie Leos

Jamie Leos works with leaders of oral surgery and specialty practices on practice management, healthcare operations, and revenue cycle processes. Their posts focus on spotting operational problems early, helping new practice leaders understand the numbers and questions that matter, and improving the patient experience.

- Profile: https://b2binfluencer.marketing/creators/jamie-leos/
- LinkedIn: https://www.linkedin.com/in/jamie-leos
- LinkedIn followers: 868
- Topics: leadership, healthcare
- Based on 11 dated posts, latest 2026-10-08

## Summary

Jamie Leos is most useful for practical practice management and revenue cycle guidance for oral surgery and specialty practice leaders.

- Best for: A healthcare consulting firm seeking thought leadership for practice owners and managers.
- Not for: A reach-led consumer awareness campaign with product or clinical demonstration videos.
- Check first: Confirm scope, rights, deliverables, compensation, and audience data before committing.

### Takeaways

- A missed insurance-card scan delayed reimbursement for weeks, showing a process visibility problem.
- Patient experience starts with the first phone call and scheduling, not the exam room.
- New practice owners need to know what to look for, not everything on day one.

## Main ideas

- **Most practice breakdowns are visibility and system problems, not staff failures**: Leos argues that reactive practices address problems only after they surface, while the underlying issue is often a lack of early detection and consistent follow-through. In revenue cycle management, small misses at multiple points can compound into larger delays. The focus should be whether leaders can see what is happening at each step.
- **Proactive leadership means spot-checking the process before a claim or patient problem escalates**: Leos contrasts practices that wait for the team to report a problem with proactive leaders who spot-check, ask questions and review the process as a whole. Early attention can keep small operational misses from becoming costly or damaging.
- **Patient experience starts with the first phone call and scheduling, not the exam room**: Leos argues that a patient's decision can turn on whether someone answers, listens and coordinates logistics; cost and distance are not always decisive. The experience starts with the first call, ease of scheduling, communication and the sense that someone genuinely wants to help.
- **New practice owners need to know what to look for, not everything on day one**: Leos lists what new owners and managers of oral surgery or specialty practices often need help understanding: which numbers to watch, whether the revenue cycle is healthy, how the front and back office should work together, how to lead and support the team, and how the surgeon and practice manager stay aligned. The point is that leaders do not need to figure everything out immediately, but they do need to know what questions to ask and when an issue needs their attention.
- **Asking for help is a leadership strength, not an admission of failure**: Leos argues that leaders should not assume an operational problem means people are not doing their jobs. Instead, step back, review the full process, identify where it breaks down and strengthen the system so issues surface earlier. Asking for help can provide that perspective.
- **The teaching style combines operational stories with diagnostic question lists**: Leos often opens with a specific operational scene or question, then draws a broader leadership lesson. The questions help readers diagnose their own practice, and the posts point to practical resources when relevant.

## Work to read

- [The three-hour drive for hip surgery: why the first phone call matters](https://www.linkedin.com/posts/jamie-leos_why-would-i-drive-more-than-three-hours-for-activity-7491147178602557440-eKB1)
- [Reactive to proactive: the insurance card that delayed reimbursement for weeks](https://www.linkedin.com/posts/jamie-leos_one-of-the-biggest-things-i-work-on-with-activity-7449837642592137216-73XQ)
- [A free RCM guide built from the questions leaders ask](https://www.linkedin.com/posts/jamie-leos_front-page-new-activity-7452755647999438848-n3rc)
- [What new practice owners and managers should be watching](https://www.linkedin.com/posts/jamie-leos_what-if-you-didnt-have-to-go-into-practice-activity-7506739639504871425-HzU_)

## Brand relationships

- **Steadman Clinic** (mention)
- **Jamie Leos Consulting** (disclosed_partnership)

## Partnerships

Jamie Leos's posts focus on their consulting practice and practice-management guidance, including a free revenue cycle management guide offered through a shortened link in one post. They use the hashtags #omsconsulting and #omsconsultant to promote their own consulting work. No sponsored content formats, brand partnership terms, rate card, sponsorship policy, media kit, or partnership inquiry route are published. A consulting firm seeking thought-leadership content should ask directly whether they accept sponsorships and what formats and terms they offer.

## Alternatives

- Mason Moyer: For a healthcare consulting firm's thought-leadership partnership aimed at owners and managers of oral surgery and specialty practices, Moyer is the stronger choice only if the campaign is about customer success and software adoption, not practice operations. The posts argue that good customer success is proactive: noticing adoption trends before they become renewal risks, understanding customers' reasons beyond product usage, building touchpoints that aren't driven by urgency and reaching out before help is needed. A firm selling a subscription service into practices, or pursuing retention and account management, gets a more developed method here than a single proactive-versus-reactive framing provides.
- Ahmed Omar: For the same healthcare consulting firm's thought-leadership partnership aimed at owners and managers of oral surgery and specialty practices, Omar is the stronger choice when the buyer is a hospital or health system, or when the campaign needs a financial argument. The posts quantify the case: prior authorization consuming seven to fourteen days of clinical staff time per request, a burned-out physician costing roughly $500K to replace, and AI labor priced at about $2 an hour against administrative wages. The line attributed to Taha Kass-Hout — that hospitals will adopt the AI that makes them more money, while the AI that saves society money is a different product — gives a partner a sharp, reusable framing for why revenue-positive automation gets bought first. For campaigns targeting enterprise health-system decision-makers or health-AI procurement, this ROI case is more developed than anything in Leos's posts.
- Rich LeBrun: For the same healthcare consulting firm's thought-leadership partnership aimed at owners and managers of oral surgery and specialty practices, LeBrun is the stronger choice when the partnership is about business ownership and operating models rather than healthcare operations. Drawing on 30 years of owning and operating businesses, LeBrun offers a franchise and ownership lens: model the business as if a manager is already in place, pay that role what it's worth, and check whether the business can stand without the owner filling every gap. A second post argues that in service businesses — health and wellness, personal care, specialized support — technology smooths scheduling and follow-up, but customers still want a knowledgeable person in front of them. That framing suits campaigns aimed at prospective owners, franchise investors or multi-site operators, and speaks to owners weighing whether to buy or scale, not just how to run what they have.

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AI-assisted summary of public posts. Audience demographics are not available. Engagement appears only where we checked recent posts. Method: https://b2binfluencer.marketing/methodology/