# Chaim Tesser

Chaim Tesser advises applied behavior analysis (ABA) agency operators on improving intake and operations, including planning CRM systems before they are built.

- Profile: https://b2binfluencer.marketing/creators/chaim-tesser/
- LinkedIn: https://www.linkedin.com/in/chaim-tesser
- LinkedIn followers: 3,458
- Topics: startup
- Based on 10 dated posts, latest 2026-10-04

## Summary

Chaim Tesser is most useful for explaining ABA intake bottlenecks and planning CRM workflows before build.

- Best for: A healthcare technology company selling CRM and intake workflow software to ABA agency operators.
- Not for: Consumer telehealth marketplaces seeking family-facing caregiver content or impression-based campaigns.
- Check first: Confirm available formats, audience job roles, and assumptions behind any CRM cost comparison.

### Takeaways

- A single intake status hides distinct delays in clinical eligibility, funding, and staffing capacity.
- Map the workflow before hiring anyone to build the CRM.
- Growth quietly turns the founder into the glue between systems.

## Main ideas

- **A single intake status hides three different delays**: Tesser argues that clinical eligibility, funding approval, and technician capacity move on separate timelines, so a single field such as "in process" cannot tell an operator what is blocking a family. Past roughly 40 open inquiries, that field stops being useful. They propose three status fields, a named owner for each track, and a clock measured per track rather than per family. The fix is not a better CRM: some waitlist time comes from workforce supply, beyond what software can address.
- **Map the workflow before you hire anyone to build the CRM**: Tesser tells ABA agencies not to hire a CRM builder first. They attribute repeated fixes and half-working systems to skipped planning, not incompetent developers or an agency unable to articulate what it wants. Their sequence: map the current workflow, assess the risks, address bottlenecks, and plan the future state — then hand that blueprint to the CRM team. Planning belongs to the agency's operations; the build comes later.
- **An internal CRM build is priced in the operator's lost hours, not in saved developer fees**: Tesser argues against having an operator or IT generalist build the agency's CRM to avoid developer costs, making the case through opportunity cost rather than features. They prioritize protecting the operator's own work and bringing in both a professional developer and a technical leader who can architect something that scales. The calculation is illustrative; flaws and ongoing maintenance push the real cost higher.
- **Growth quietly turns the founder into the glue**: From a series of meetings with ABA agency owners, Tesser identifies a pattern: the technology is supposed to run the agency, but the owner ends up running the technology. They frame this as a stage-of-growth problem, not a competence problem: clinicians who became operators were never told that growth would put them in the middle of every system. They quote one owner's characterization directly. In their telling, the owners who do best are not the ones with no problems, but those who admit they cannot hold it all themselves and start building something that can.

## Work to read

- [Three things decide when a family starts, but your CRM tracks one](https://www.linkedin.com/posts/chaim-tesser_three-things-decide-when-a-family-starts-activity-7505243964493635584-HVN0)
- [An ABA owner told me the tech runs their agency. Then they admitted they're the one running the tech.](https://www.linkedin.com/posts/chaim-tesser_an-aba-owner-told-me-the-tech-runs-his-agency-activity-7491533237073346560-vy_h)
- [Don't hire someone to build out your CRM if you're in ABA.](https://www.linkedin.com/posts/chaim-tesser_dont-hire-someone-to-build-out-your-crm-activity-7501263482953187328-B1I0)
- [Vibe coding your ABA CRM is super expensive!](https://www.linkedin.com/posts/chaim-tesser_vibe-coding-your-aba-crm-is-super-expensive-activity-7496577508197462017-gKe6)

## Partnerships

Across four LinkedIn posts, Chaim Tesser describes ABA agency operations, intake bottlenecks, CRM planning, and technical build choices, but does not set out sponsorship packages, paid partnership formats, media kit terms, rates, or an inquiry route. The posts point readers toward their “Operator Notes” work and offer help with CRM blueprints—content and service offers, not documented sponsorships. They disclose no brand partnership examples, sponsor requirements, or official collaboration process. Buyers should ask directly about available formats and the collaboration process.

## Alternatives

- Ahmed Omar: Ahmed Omar is the better choice when the vendor’s priority is a health-system or healthcare-executive audience and a revenue-ROI framing around administrative work. The two posts focus on healthcare AI adoption and prior authorization: one quotes Taha Kass-Hout on hospitals adopting AI that makes them more money; the other calculates prior-auth time, clinician turnover, and the cost gap between an administrative worker and an AI employee. For an ABA CRM vendor, this is useful if the campaign should reach larger provider organizations, billing and prior-auth stakeholders, or executives who decide automation budgets, rather than only private ABA agency owners. The same buyer task—helping an operations buyer see why intake and administrative workflow software matters—can be pitched as prior-auth and administrative-cost reduction.
- Syed Subhan Ali: Syed Subhan Ali is the better choice when the vendor wants to reach marketing, creative, or service agency owners deciding how to build delivery capacity—not ABA operators specifically. One post is a detailed case study of a content marketing agency moving fulfillment to an outside delivery system; the other tells a freelancer-to-agency story about one person being the only redundancy and the need to build a backend team before a bad day puts clients at risk. For a CRM or workflow software vendor, this opens a broader agency-ops campaign about systemizing delivery, outsourcing, and reducing founder dependence. It is adjacent to the founder-as-glue theme but aimed at a general agency audience.
- Kyle Hunt: Kyle Hunt is the better choice when the campaign needs an agency-growth and service-line-discipline angle for agency founders. One post advises a $2.1M agency owner not to add SEO as a fifth service line and to build referral partners instead; the other tells a $1.8M agency owner to ignore small calendar optimizations and fix the 19 hours a week spent on unqualified sales calls. For a CRM or ops software vendor, these posts support a webinar or guest piece about removing operational drag, deciding what not to deliver, and reallocating founder time. This is a useful complement if the vendor wants to speak to agency owners about capacity and focus before introducing a workflow product.

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AI-assisted summary of public posts. Audience demographics are not available. Engagement appears only where we checked recent posts. Method: https://b2binfluencer.marketing/methodology/