# Ceri Davies

Ceri Davies works in airline service and operations at British Airways, with a focus on premium service and onboard catering. Davies describes experience across customer service, airports, loyalty, onboard experience and training, and a current secondment in catering operations at Heathrow and Gatwick.

- Profile: https://b2binfluencer.marketing/creators/ceri-davies/
- LinkedIn: https://www.linkedin.com/in/ceri-davies-luxuryservicespecialist
- LinkedIn followers: 3,028
- Topics: leadership
- Based on 9 dated posts, latest 2026-10-03

## Summary

Ceri Davies is most useful for specialist crew-facing or trade-facing airline catering and onboard service work.

- Best for: An airline catering or onboard experience brand seeking premium service standards and cross-team collaboration.
- Not for: A consumer travel-gear brand wanting paid creator posts, tracked sales, and a published rate card.
- Check first: Confirm the commercial route, approvals, audience data, and workshop or roadshow outcomes before contacting them.

### Takeaways

- A workshop brought Newrest Gatwick, BA Engineering Cardiff, BA Safety, logistics, crew and catering operations together.
- A Gatwick crew roadshow shared catering products and onboard service standards, with questions and feedback.
- Davies describes more than 18 roles and five countries across airline service and operations.

## Main ideas

- **Cross-team work happens in the room, not in a document**: Davies describes convening a workshop that brought a catering supplier, engineering, safety, onboard logistics, crew and catering operations together at the same site, and credits that gathering with producing the result. The framing words attached to the post — trust, transparency, troubleshooting, all ideas welcome — read as the session’s working principles rather than its subject matter. Their point is that service and catering problems get solved when people from different functions meet directly, on site and across teams, rather than by circulating information.
- **Crew learn what they serve by tasting it and asking questions**: Davies argues that raising cabin crew awareness of catering products, onboard service standards and sustainability is both enjoyable and necessary. They describe doing it through direct contact — a roadshow with product tastings, open questions and an invitation for ideas and feedback — rather than through a written spec. The tasting is presented lightly as “quality control,” but it gives crew firsthand exposure to what goes on board. Feedback, compliments and questions are collected in the same setting.
- **Range across roles, countries and languages is the qualification**: Rather than presenting one specialism, Davies makes breadth the substance of the career: more than 18 roles in five countries, spanning check-in, airports management, loyalty, onboard experience, VIP and lounge events, customer relations, training and logistics, with much of the work done in French, German, Spanish, Italian and Welsh. They argue that premium product and service are learned across an airline’s customer-facing operations, in more than one market and language, and that buyers should weigh this range.
- **Service careers are made by people, so development is part of the work**: Davies credits the career to colleagues, customers, partners and suppliers, names the managers who gave early openings, and lists mentoring and coaching alongside operational roles. Customer compliments, feedback and ideas going back more than 20 years are a reason to keep going, not a metric. Their recurring point is that how staff and customers are treated is as much a part of service quality as the product itself.
- **Safety and sustainability are standing themes, though the posts stay at awareness level**: Safety and security auditing, charity work, “safety first,” “every second counts” and sustainability recur across the posts, alongside requests for crew feedback and ideas. Davies works with these subjects and puts them in front of crews; sustainability appears mainly as a roadshow theme. Buyers should ask how these themes translate into practice.

## Work to read

- [Celebrating 25 years at British Airways](https://www.linkedin.com/posts/ceri-davies-luxuryservicespecialist_communication-collaboration-change-activity-7147686965805551616-tPN1)
- [On-site workshop with Newrest Gatwick and British Airways teams](https://www.linkedin.com/posts/ceri-davies-luxuryservicespecialist_communication-collaboration-everycolleaguecounts-activity-7072629048400588803--6Pz)
- [Crew roadshow at Gatwick with Newrest](https://www.linkedin.com/posts/ceri-davies-luxuryservicespecialist_newrest-britishairways-baeuroflyer-activity-7117931555217383424-RYpB)

## Brand relationships

- **British Airways** (employment)
- **Newrest** (disclosed_partnership)
- **Oneworld** (mention)

## Partnerships

Ceri Davies's posts describe employer-side relationships, not sponsorships or paid partnerships brands can buy. Davies thanks Newrest for catering collaboration and support at a British Airways crew roadshow and a cross-team workshop, and names internal groups such as BA Engineering Cardiff, BA Safety and Onboard Logistics, Gatwick crew and catering operations as workshop participants. These supplier and internal-team collaborations involved shared work on catering products, onboard service standards and sustainability, including tastings run as quality control. A brand interested in this work should ask British Airways corporate or supplier channels about the requirements; Davies's posts do not provide a personal commercial contact route or specify those requirements.

## Alternatives

- Andy Jones FIH: For the same airline catering and onboard experience campaign, Andy Jones becomes the better choice only if the buyer's real decision is public-sector or healthcare food service rather than premium cabin service. Andy Jones's posts describe more than four decades in public sector catering and facilities, and more than 45 years in NHS and healthcare catering, with a clear focus on integrity, food safety, nutrition, cleanliness, dignity, patient experience, procurement transparency and honest records. That fits a hospital, care or public-sector catering operator trying to build an integrity culture across catering and facilities teams. It is not a close substitute for a crew-facing premium service launch.
- Manni Sidhu: For the same airline catering and onboard experience campaign, Manni Sidhu becomes the stronger choice when the buyer's real problem is operational inventory, not premium service culture. Manni Sidhu's posts describe Modoru, an RFID-powered inventory operating system built for catering operations, a test scanning 200 stacked plates in 15 seconds with 100% scan accuracy, a stated scale of 2,000 plates in about five minutes, and a target of up to 95% less inventory management time. A caterer or hospitality operator trying to cut manual counting, improve stock visibility and scale high-volume event operations would get more from these details than from a crew training and service standards angle.
- AYMANE KHAYI: For the same airline catering and onboard experience campaign, Aymane Khayi is the better choice when the buyer needs airport logistics and ground operations context rather than onboard premium service. Aymane Khayi's posts show close observation of Istanbul Sabiha Gökçen Airport's operation, including ground handling, baggage, security, maintenance, fuelling, cargo, air traffic control, cleaning and passenger services, and a logistics and transportation perspective on international trade and transatlantic relations. That fits a need focused on the airport ecosystem that supports catering and service delivery, or a supply-chain resilience discussion around airline operations.

---
AI-assisted summary of public posts. Audience demographics are not available. Engagement appears only where we checked recent posts. Method: https://b2binfluencer.marketing/methodology/